Privacy Policy
Last Updated: September 2026
Jeevika Health Solutions LLP ("Jeevika Health," "we," "our," or "us"), registered in Kolkata, West Bengal, operates the website https://jeevika.quickdemo.in/. This Privacy Policy explains how we collect, use, process, and safeguard your personal and health-related information when you interact with our website to request appointments, seek Ayurvedic consultations, or access second-opinion services.
1. Information We Collect
Because we do not require account registration, we only collect information that you deliberately provide when requesting a booking, inquiry, or consultation:
Contact & Demographic Data:
Full name, phone number, email address, Full Address.
Health & Medical Information:
Any Medical Data
2. How We Use Your Information
We process your personal and sensitive health data exclusively for legitimate clinical and operational purposes:
Coordinating and confirming appointments for Ayurvedic consultations, second opinions, or integrated clinical reviews.
Preliminary clinical review by our licensed healthcare professionals prior to your visit or virtual consultation.
Contacting you via phone, SMS, WhatsApp, or email regarding appointment logistics, follow-ups, and operational notices.
Maintaining internal patient records in compliance with Indian healthcare regulations.
3. No Online Payment Data Collection
Our website does not process commercial transactions or collect credit card, debit card, or net-banking details. All consultation and diagnostic fees are settled directly at the clinic or through authorized offline/direct channels.
4. Data Confidentiality & Sharing
We treat your medical records with strict confidentiality. Your data is never sold or rented. We only disclose information:
- To Clinical Staff & Doctors: Licensed Ayurveda physicians, consulting doctors, and authorized medical staff involved in your care.
- To Trusted Service Partners: Secure hosting providers, IT infrastructure maintainers, and secure communication conduits bound by strict non-disclosure obligations.
- For Legal Compliance: When required by applicable Indian law, court order, or governmental authority.
5. Data Storage and Security
We implement reasonable physical, organizational, and technical safeguards to protect your personal and medical information against unauthorized access, alteration, disclosure, or destruction, in accordance with the Information Technology Act, 2000 and applicable digital data protection standards in India.
6. Your Rights
You retain the right to:
- Inquire about the personal and medical records we hold concerning you.
- Request corrections to inaccurate or incomplete information.
- Request deletion or withdrawal of consent for future processing (subject to statutory medical retention obligations).
7. Contact & Grievance Redressal
For inquiries, privacy requests, or grievances regarding your data, please reach out to:
- Inquire about the personal and medical records we hold concerning you.
- Request corrections to inaccurate or incomplete information.
- Request deletion or withdrawal of consent for future processing (subject to statutory medical retention obligations).